Guides

Guides

Everything you need, from your first order to a running product.

Read the status of a product before buying. Undetected means it is running normally. Updating means a game patch landed and the developers are rebuilding, so purchases are paused until it is back. Testing means it works but is still being verified. Risky means it runs at your own risk. Your remaining key time is frozen while a product is down. You never lose the days you paid for.

Finding your key

Once your payment is confirmed your key is delivered instantly on the checkout page. A copy is also emailed to you, so check your spam folder if you do not see it. You can always find every key you have bought under My Key(s) in the navigation bar. Open the order and your key is on its page.

Open My Key(s)

Installing your product

1. Download the loader from the link included with your key. 2. Turn off your antivirus and Windows Defender before extracting. These products are always flagged, that is expected. 3. Extract the archive to its own folder, not to your Desktop or Downloads. 4. Run the loader as administrator, then enter your key. 5. Start the game only once the loader tells you to. If your loader closes immediately, Secure Boot or a leftover antivirus rule is usually the cause. Our staff will walk you through it on Discord.

Common problems

If none of these solve it, open a ticket on our Discord.

Check your spam folder first, then open My Key(s) in the navigation bar. Every key you have ever bought is listed there. If the order shows as completed but no key appears, contact us on Discord with your order ID.

Disable your antivirus and Windows Defender completely, then extract the archive again to a fresh folder. Run it as administrator. If it still closes, Secure Boot is likely enabled in your BIOS.

Most products are locked to one machine. HWID resets are handled by our staff on Discord. Do not share your key, a shared key gets locked.

A game patch broke it and the developers are rebuilding. Your remaining key time is frozen for the whole outage, so you lose nothing. The status page and our Discord announce the moment it is back.

No product is risk-free. Never use them on a main account, avoid playing blatantly, and follow the settings advice in our Discord. Bans are not covered by refunds.